Privacy Policy

1. Information We Collect

We collect information to provide and improve our services. Information collection follows the principles of lawfulness, fairness, and necessity.

1.1 Information You Provide Directly

• Account Registration: When you create an account, we may collect your name, email address, and password.
• Customer Support: Information you provide when contacting us for support, including feedback and correspondence.
• In-App Purchases: Transaction records processed through Apple App Store or Google Play.

1.2 Automatically Collected Information

Our applications may collect the following automatically, particularly for advertising (IAA) purposes:

• Device Identifiers: IDFA (iOS Identifier for Advertising), GAID (Google Advertising ID), and other device identifiers.
• Device Information: Device model, operating system version, screen resolution, language settings, and unique device identifiers.
• Usage Data: Features used, session duration, clicks on advertisements, and interaction patterns.
• Crash Logs: Technical information about app crashes and errors to help us improve stability.

1.3 Information from Third Parties

We may receive information from third parties including analytics providers, advertising networks, and platform partners.

2. How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: Providing core app functionality and features.
• Virtual Goods (IAP): Managing and delivering in-app purchases and virtual items.
• Personalized Advertising: Delivering relevant ads based on your preferences and usage patterns.
• Non-Personalized Advertising: Serving ads based on contextual information rather than user profiles.
• Analytics: Understanding how users interact with our apps to improve user experience.
• Security: Protecting against fraud, cheating, and malicious activities.
• Communication: Sending service-related notifications and updates.

3. Third-Party Services and Data Sharing

Our applications integrate third-party services to provide enhanced functionality. These third parties may collect and process your data according to their own privacy policies.

3.1 Advertising Partners

We work with the following advertising networks and platforms to serve advertisements within our apps:

• Google AdMob: Google's mobile advertising platform providing ads, analytics, and ad measurement.
• Meta Audience Network: Facebook/Meta's advertising platform for personalized and non-personalized ads.
• AppLovin MAX: A leading mobile advertising platform offering user acquisition and monetization solutions.
• Unity Ads: Unity Technologies' advertising platform for game and app monetization.
• IronSource: A mobile monetization and analytics platform.
• Liftoff (Vungle): A mobile advertising and monetization platform.
• AdColony: A mobile advertising platform specializing in high-quality video ads.
• Chartboost: A mobile gaming advertising and monetization platform.
• Pangle: ByteDance's global mobile advertising platform.
• Smaato: A global real-time bidding advertising platform.
• InMobi: A mobile advertising and monetization platform.
• Mintegral: A mobile advertising and monetization platform.
• Ogury: A mobile advertising platform focusing on privacy-conscious advertising.
• StartApp: A mobile advertising platform offering ad solutions.

These advertising partners may use tracking technologies to collect information about your device and online activities across apps and websites.

3.2 Analytics Services

• Firebase (Google): App analytics, crash reporting, and performance monitoring.
• Adjust: Mobile measurement and attribution platform.
• AppsFlyer: Mobile attribution and analytics platform.
• Branch: Cross-platform linking and attribution platform.
• Amplitude: Product analytics platform.
• Mixpanel: Product analytics and user behavior platform.

3.3 Payment Processors

All in-app purchases are processed by Apple App Store or Google Play. We do not collect or store your credit card information. We only receive transaction confirmations and purchase status updates.

4. Advertising and Ad Networks

Our applications support both advertising-supported (IAA) and premium (IAP) monetization models.

4.1 Ad Types

Our apps may display the following advertising formats:

• Splash Ads: Full-screen advertisements displayed when the app launches.
• Interstitial Ads: Full-screen advertisements displayed between content or during transitions.
• Rewarded Video Ads: Video advertisements that users can watch voluntarily in exchange for virtual rewards.
• Banner Ads: Rectangular advertisements displayed at the top or bottom of screens.
• Native Ads: Advertisements designed to match the visual style of the app content.
• Rewarded Interstitial Ads: Full-screen ads that users can optionally watch for rewards.

4.2 Advertising Tracking

Our advertising partners may use various tracking technologies including:

• Cookies and similar tracking identifiers
• Device fingerprinting
• Cross-app tracking (with your consent where required)
• Behavioral targeting and profiling

You can opt out of personalized advertising through your device settings (iOS: Settings > Privacy > Advertising > Limit Ad Tracking; Android: Settings > Google > Ads > Opt out of Ads Personalization) or through our app settings.

4.3 Ad Verification

We may use ad verification services to ensure ad delivery quality and prevent fraudulent clicks.

5. International Data Transfers

As we serve users globally, your information may be transferred to and processed in countries outside your residence, including the United States, Singapore, and other jurisdictions.

When transferring data internationally, we implement appropriate safeguards including:

• Standard Contractual Clauses (SCCs) approved by relevant authorities
• Data Processing Agreements with all service providers
• Compliance with applicable data protection frameworks

6. Children's Privacy and Age Requirements

6.1 Age Ratings

Our applications are rated appropriately on app stores based on their content and features. We comply with age classification requirements of Apple App Store and Google Play.

6.2 Children's Data Protection

We do not knowingly collect personal information from children under the following ages without verified parental consent:

• United States (COPPA): Under 13 years old
• European Union (GDPR): Under 16 years old (or age set by member states, minimum 13)
• Brazil (LGPD): Under 18 years old

6.3 California Age-Appropriate Design Code

In compliance with California's Age-Appropriate Design Code Act and similar state laws, we:

• Default to the highest privacy settings for minor users
• Do not use personal data in ways contrary to minors' best interests
• Implement age verification mechanisms where required

6.4 Texas Age Verification Requirements

For users in Texas and other jurisdictions with age verification requirements, we implement platform-level age verification through Apple App Store and Google Play APIs, and disable behavioral advertising for users who have not verified as adults.

7. Your Rights (GDPR/CCPA/LGPD)

Depending on your location, you may have the following rights regarding your personal data:

7.1 General Rights

• Access: Request a copy of the personal data we hold about you.
• Rectification: Request correction of inaccurate personal data.
• Erasure ("Right to be Forgotten"): Request deletion of your personal data.
• Restriction: Request limitation of processing in certain circumstances.
• Portability: Receive your data in a structured, commonly used format.
• Objection: Object to processing based on legitimate interests.

7.2 GDPR-Specific Rights (European Users)

• Right to lodge a complaint with a supervisory authority
• Rights related to automated decision-making and profiling
• Right to withdraw consent at any time
• Right to request human intervention in automated decisions

7.3 CCPA/CPRA Rights (California Residents)

• Know: Right to know what personal information is collected and how it's used.
• Delete: Right to request deletion of personal information.
• Opt-Out: Right to opt out of the sale or sharing of personal information.
• Non-Discrimination: Right to not receive discriminatory treatment for exercising privacy rights.

Note: We do not "sell" personal information in the traditional sense. However, sharing data with advertising partners for targeted advertising may be considered "sharing" under CCPA. You can opt out through our app settings or device settings.

7.4 LGPD Rights (Brazilian Users)

• Confirmation of the existence of processing
• Access to personal data
• Correction of incomplete, inaccurate, or outdated data
• Anonymization, blocking, or deletion of unnecessary data
• Data portability
• Information about third parties
• Information about the possibility of refusing consent

7.5 How to Exercise Your Rights

To exercise any of these rights, please contact us at contact@netflowautostack.com or use the in-app account deletion feature.

8. Data Security

We implement industry-standard security measures to protect your data:

• Encryption in Transit: All data transmitted between your device and our servers is encrypted using TLS/SSL protocols.
• Secure Storage: Data stored on our servers is protected using encryption and access controls.
• Access Controls: Strict access controls limit who can access personal data.
• Regular Security Audits: We conduct security assessments and penetration testing.
• Vendor Security: All third-party service providers are required to meet our security standards.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

When you delete your account, we will delete or anonymize your data within a reasonable timeframe, subject to legal requirements and legitimate business interests.

10. Platform Compliance

10.1 Apple App Store Requirements

Our iOS apps comply with Apple's App Store Review Guidelines and Privacy Nutrition Labels requirements. We accurately declare data collection and usage in our App Store product page.

10.2 Google Play Data Safety

Our Android apps complete Google Play's Data Safety form, accurately disclosing data collection, sharing, and security practices. Data in transit is encrypted as declared.

10.3 App Tracking Transparency (iOS 14.5+)

On iOS devices, we respect the App Tracking Transparency framework. We only engage in cross-app tracking with your explicit permission when the tracking is not restricted by iOS settings.

10.4 Google Play Safety Section

We provide accurate and complete information in the Google Play Data Safety section, including:

• Whether data is collected and shared
• Types of data collected
• Purpose of data collection
• Security practices (encryption in transit)
• Options for user control

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

We will respond to your request within the timeframe required by applicable law.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes through app updates or prominent notices. Continued use of our services after changes constitutes acceptance of the updated policy.